Official state resource

New York 811 and one-call centers

Anyone planning excavation in New York should contact 811 before digging. Find Locators is not a one-call center and cannot create, update, extend, or resolve a locate request — use the official center below for the process, requirements, wait times, and tolerance-zone rules that apply.

What to do after the ticket

Review the response from each notified facility operator, resolve incomplete or unmarked responses through the official New York process, and assess whether privately owned facilities may remain. A private locator does not replace the official notification.

Read the 811 and private locating guide

Understand what private utility locating costs